Business Process Outsource is the outsourcing of business functions generally performed by white-collar and clerical employees to achieve various benefits for the clients. They are as follows cost savings, better quality and ability to focus on core competence. BPO involves outsourcing processes that do not core to a company; however, are essential for the smooth operation of the company. The customer transfers the complete responsibility of these functions to the vendor who guarantees specific service quality standards. Such processes include customer service, payroll processing, inventory management, etc.
In Sri Lanka, there are many BPO companies. We Data Intimate is newest to the industry, but in our team, we have promising young crowd which will do surprises to clients in work. Our company is unique, but in our team, we have far experienced people who have experience in leading the BPO industry. Our main objective is to focus on the problems that our client face and give them the best solution to there problem and at the end make them satisfy.
In business process outsourcing we are dominant in any data entry which is as follows -:
- Image Annotation Services
- Plain Data Entry
- MicroData Entry
- Converting Files
Image Annotation Services
2D and 3D Bounding Boxes
With 2D bounding boxes, annotators must draw a box around the object they want to annotate within the image. Sometimes these target objects will be the same. Other times, there may be more than one target object. Also known as cuboids, 3D bounding boxes are almost the same as 2D bounding boxes except that they too can show an approximate depth of the target objects being annotated. Similar to 2D bounding box annotations, annotators draw boxes around the target objects, making sure to place anchor points at the object’s edges.
Image Classification
Whereas bounding boxes deal with annotating multiple objects in an image, Image classification is the process of associating an entire picture with just one label.
Lines and Splines
As the title suggests, lines and splines annotation is the labelling of straight or curved lines on images. Annotators would be tasked with annotating lanes, sidewalks, power lines, and other boundary indicators. Images annotated with lines and splines mainly used for lane and boundary recognition. As well, they are also often used for trajectory planning in drones.
From autonomous vehicles and drones to robotics in warehouses and more, lines and splines annotations are useful in a variety of use cases.
Polygons
Sometimes target objects with irregular shapes can’t be easily annotated with bounding boxes or cuboids. Polygon annotation allows annotators to plot points on each vertex of the target object. This annotation method allows all of the object’s exact edges to annotated, regardless of its shape, like bounding boxes, the pixels within the annotated borders would then be tagged with a label to describe the target object.
Semantic Segmentation
Bounding boxes, cuboids, and polygons all deal with the task of annotating individual objects in an image. However, semantic segmentation is the annotation of every pixel within an image. Instead of giving annotators a list of objects to be annotated, they are given a list of segment labels to divide the image.
Plain Data Entry
- Typing words numbers into word excel documents.
- Form Filling (online and offline)
MicroData Entry
- Captcha Entry
- Copy Paste
Converting Files
- Image to text
- Audio to text
How we work
Step 1
Receiving the data from the customer.
Step 2
Then will be assigned to the concerned division.
Step 3
To avoid conflicts and duplication, the data will be assigned to the appropriate Team Leads.
Step 4
Team Leads will pass on the information and set tasks for their team members.
Step 5
The team members will prepare the documents.
Step 6
The prepared documents will be transferred to the Quality Checkers.
Step 7
If there are any errors, they will resend the documents to the team members, if there is none they will approve the report.
Step 8
Then the documents are sent for verification to the Quality Assurance stage.
Step 9
In the final stage of the Data Entry Process, the Data Entry Team sends the completed and verified documents to the customer.
The following are BPO advantages:
- Cost Reduction:-
Outsourcing helps organizations cut costs and save money, and is one of the most important reasons for people opting to outsource their business process. BPO has given rise to a talented pool of employees available at low wages results in substantial cost reductions, which in turn results in better revenues for the company
Availability of Experienced Professionals:-Recruiting new employees and training them involves much hassle and is a massive cost to the company. When tasks are outsourced to already established company with all the resources, the troubles of hiring and training is conveniently avoided
- Ability to Focus on Core Business:-
Since a considerable chunk of the business is outsourced to a service provider, the top management of the company can focus their attention on core operational areas. This also leads to better employee productivity and helps them make better and more informed business decisions
- Excellent Source of Customer Feedback:-
Most BPO employees are in direct contact with the customers, as a result of which they can receive first-hand feedback about products and services. This valuable feedback, in turn, helps the company to improve upon the services provided
- Access to the Latest Updated Technologies:-
Buying a licensed version of the latest software and other technologies is very expensive. This proposition is also risky, especially for small to medium-sized businesses who cannot afford to dedicate a steady budget to buy the latest technologies. Therefore, it becomes difficult for a company to stay updated with the latest developments. Outsourcing to companies that already have access to the technology and have the relevant expertise, therefore, proves to be more advantageous for global organizations
- Excellent Employment Opportunity:-
The BPO industry is one of the highest job providers in most countries. It is the ranked second in terms of the number of jobs created in some of the Asian countries. The remuneration provided to the employees is also one of the best in the industry, which is one of the significant reasons for youngsters to work in BPO. The BPO industry has employed a lot of talented youngsters and has single-handedly changed the GDP of various small countries.
Using our products give clients extra benefits, such as cost-saving, final quality product. Our team is capable to outcome any product with the result which the clients needs will full fill. So using our products will get extra benefit to our clients. Trusting is the most suitable way to do future works.
Data Intimate provides the best bpo solutions to the clients because we know how to satisfy the client with there given requirement. Act of being on time and being able to do the tasks in the required time is one of the primary entity in our organization.